The Last of NIHCA’s 2019 Free Webinar

“The 3 C’s – Culture; Connectedness; Customer Service are the Foundation for a Successful Club” ~ Presented by: Greg Lappin   Management guru, Tom Peters, said, “Culture will eat strategy for breakfast every day.” Learn why the three C’s – more than anything else–will determine your member and employee retention and your financial success. Learn systems…

NIHCA ~ Free Webinar Series

  “The 3 C’s – Culture; Connectedness; Customer Service are the Foundation for a Successful Club” Presented by: Greg Lappin Management guru, Tom Peters, said, “Culture will eat strategy for breakfast every day.” Learn why the three C’s – more than anything else- will determine your member and employee retention and your financial success. Learn…