Hello from Beautiful Granite Falls, MN!

Granite Falls, MN really is a beautiful town right on the Minnesota River.  Earlier this summer we were lucky enough to have a gorgeous day when our Board came to town.  We took them for a walk over the 1935 Suspension Bridge and had our meeting at a local hot spot, Bluenose Gopher Public House.

We are thankful for amazing Board Members!

Below: Bob Grems, Heather Godfrey, John Small and Ryan Yunkers

#loveourNIHCABoard #GFSuspensionBridge #ILOVEGF #GraniteFallsMN #NIHCArocks

July Webinar – Inviting Difficult Conversations in a Time of Chaos

July Webinar (FREE):

Inviting Difficult Conversations in a Time of Chaos

by: Karen Woodard-Chavez

Sponsored by: ShapeNet



As facility managers and leaders, it is important that we become comfortable with and good at inviting difficult conversation with our co-workers, members, guests and loved ones. The obvious benefit to doing so is getting accurate information, building more functional relationships, working through issues more proficiently and creating authentic connection by building trust. This session will provide a framework as well as verbiage for you to invite and effectively deal with difficult conversations with members and “untruthful” staff/colleagues.

5 Years Courtney!

We want to take a moment to properly congratulate NIHCA staff member, Courtney, on five amazing years here at NIHCA.  Her anniversary was actually in March, so we are a little late to the party but we are all thankful for her time, efforts and energy she genuinely gives to our office.

Outside of the office Courtney enjoys spending time with her 14 year old son by playing football, baseball, fishing, and going for bike rides. She enjoys being outdoors and watching nature.

Courtney is our Project Manager & Bookkeeper here at NIHCA.  You may have been lucky enough to sit in on one of her training webinars or conference breakout sessions as she has led our NIHCArewards trainings. Courtney has vast experience in customer service throughout her career and we are truly blessed to have her with us for 5 years and counting.

Courtney, thank you for answering each call with a smile and a genuine desire to assist our members and their clients.  You are more than an amazing employee, you are part of our NIHCA family.

Congrats Court!

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