July Webinar (FREE):
Inviting Difficult Conversations in a Time of Chaos
by: Karen Woodard-Chavez
Sponsored by: ShapeNet
As facility managers and leaders, it is important that we become comfortable with and good at inviting difficult conversation with our co-workers, members, guests and loved ones. The obvious benefit to doing so is getting accurate information, building more functional relationships, working through issues more proficiently and creating authentic connection by building trust. This session will provide a framework as well as verbiage for you to invite and effectively deal with difficult conversations with members and “untruthful” staff/colleagues.