NIHCA ~ Free Webinar Series


“The 3 C’s – Culture; Connectedness; Customer
Service are the Foundation for a Successful Club”

Presented by: Greg Lappin

Management guru, Tom Peters, said, “Culture will eat strategy for breakfast every day.” Learn why the three C’s – more than
anything else- will determine your member and employee
retention and your financial success. Learn systems that can be
implemented to produce amazing results!

Tuesday, December 10th ~ 10:00-11:00am CST


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