NIHCA ~ Free Webinar Series
“Secrets for Maximum Employee Productivity and Engagement”
Presented by: Greg Lappin
Staff is the largest expense and a big contributing factor to the success or demise of a facility. Learn a thorough system for employee orientation; initial training; ongoing training. Learn why most employees are not productive or engaged and how to remedy that. Customer loyalty is a logical extension of training. Learn the only thing that matters is to create member loyalty. Learn what that is and a system to implement it. Learn that the first step in a great training program is not training!
Thursday, October 24th ~ 10:00-11:00am CST
You don’t want to miss the second of three webinar’s.