NIHCA ~ Free Webinar Series

“Secrets for Maximum Employee Productivity and Engagement”
Presented by: Greg Lappin

Staff is the largest expense and a big contributing factor to the success or demise of a facility. Learn a thorough system for employee orientation; initial training; ongoing training. Learn why most employees are not productive or engaged and how to remedy that. Customer loyalty is a logical extension of training. Learn the only thing that matters is to create member loyalty. Learn what that is and a system to implement it. Learn that the first step in a great training program is not training!

Thursday, October 24th ~ 10:00-11:00am CST

You don’t want to miss the second of three webinar’s.

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