NIHCA Knows!

NIHCA Knows! is a new blog-based platform to keep you updated on what is working for other clubs/fitness facilities in the NIHCA network. Think of it as a library of resources for various questions like salaries, square footage, age requirements, policies and procedures, etc.  We will address questions from our facilities and write a searchable blog for you to review, 24 hours a day. You will be able to search keywords to find the most recent and relevant content on a given subject.

We have had great success sharing information among our Networking Group and would like to offer that information to you, as a NIHCA member!  If you have a topic you would like addressed, you can email your request to

Recent Posts

Onboarding Processes and Costs

Onboarding Processes and Costs Onboarding processes and costs are a factor that you can address and decrease with an established policy. Are you familiar with

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Keyless Door Entry

Keyless Door Entry NIHCA facilities are always looking at changes with technology improvements and member requests. One hot topic is keyless entry for members. Keyless

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Connecting with Staff

Connecting with Staff We are often great at connecting with our staff over the holidays, when they first join us or if there is trouble

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Attitude/Aptitude Tool

Attitude/Aptitude Tool for Difficult Staff Conversations By: Bob Wolf, The Retired Fitness and Strategy Dude Greetings NIHCA friends. It was great to see everyone at our

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Be The Accountability

Be The Accountability There is a common factor we hear from our clubs that are successful in retaining active memberships. We want to share that

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Staff Dress Policy

Staff Dress Code Does your facility have a dress code policy for your staff? We have discussed a dress code policy for facility members but

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Service Animals

Service Animals In The Fitness Facility The NIHCA Networking Group was asked about a policy for emotional support animals. Service animals are a lifeline for

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Group Class Participation

Group Class Participation Group classes are fun. They keep members motivated and they tend to keep their participants accountable to each other, but what happens

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