Money Handling Processes at the Club

A lot goes on at your facility every day. Some hours are busier than others but at the end of the day, some important closing tasks should be addressed. We want to address Money Handling. Do you have more than one person assigned to closing out at the end of the day? Bigger question, do you have your policies in writing and are those policies followed?

We asked our Networking Group how the money handling is processed at their facilities, or more to the point ~ who is handling the money at their facility. Here are the top three responses

  1. Manager(s) are the ONLY ones who touch the money and are allowed to z the till out and close out at the end of each day (shift).
  2. There is 1 continuous cash drawer throughout the day. Each new shift employee must count the money and balance the drawer (large bills are placed in the safe). 1 person will z out and close at the end of the day.
  3. The City Finance Manager is the ONLY one who touches the money and they clear it out each day.

However your facility decides to handle the money, we cannot recommend enough to have this policy in writing and to adhere to your policy. We all want to be trusting and we all want to believe we have the best employees.

Lost & Found Policies

February 9, 2021

We’ve all been finishing up laundry and realize there is one missing sock. Talk about frustrating. What I don’t understand is, how can you leave the gym and realize you lost your keys and not go back to find them?

Today’s topic is a hot one – do you have a Lost & Found Policy?

Short answer, if you don’t have a policy maybe now is the time to make one for your facility.  We took the liberty of breaking down a memo and log from one of our clubs and generalized it for you to make it your own at your facility. Here is an example Lost & Found Policy and Item Log: Lost and Found Policy and Log.

Here is what our clubs said:

  • Hygiene items not claimed are tossed at end of each day
  • Clothing and general items not claimed usually end up getting donated
  • One facility has a rummage sale each year and donates the money (LOVE this!)
  • High Value items are logged, secured and kept indefinitely

I hope nobody loses their keys, wedding rings or minds! However, as George Carlin said, “If I ever lose my mind I hope some honest person will find it and take it to Lost and Found”.

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