April 20th, 2022
Increasing your revenue may always be on the top of your priorities, but when it comes to renting your facility there are a lot of details to put into your policy before you hand over a key. Many facilities rent out portions rooms or spaces for parties, gatherings, meetings, and more. What a great idea to utilize your space and bring in additional revenue.
Before you hand over the keys, you need to have a clear policy on your expectations on cleaning up after, alcohol and/or food on the premises, number of guests and what time the party must end. We asked the NIHCA Networking Group what they have in place for policies on alcohol use and closing time. The consensus is that everything winds down between 11pm and Midnight. Clean up is done by the renters and they are out between Midnight and 1am, giving the renters an hour to clean up.
Do you rent your facility out? What policies do you have in place for rentals? We would love to hear from you!
”Service to others is the rent you pay for your room here on earth.” ~Muhammad Ali
Outdoor shoes, heavy coats, mittens and scarves. We aren’t talking about your lost and found loot; we are talking about lockers at your facility. We want our members to feel comfortable using the facility but we don’t want them tracking in the dirt and snow from the parking lot. Offering open lockers is great but what if your member is concerned about their steel toed work boots walking off? We asked the NIHCA Networking Group if they rent out lockers and how they keep the lockers cleared out of forgotten items (which have included everything from a single sock to car keys).
Renting out your lockers is a great way to bring in some additional revenue. An annual locker rental can range from $60-125 depending on size and availability. Renting out locker space could bring in $5,000-10,000 a year in additional revenue. Facilities tend to rent out no more than ¾ of their lockers leaving room for day usage as well.
Clearly state your policy. Whether the policy is that any locks left overnight will be cut and all items will be removed or that no locks are allowed. Be sure to monitor your locker rooms for unauthorized locks, locker use, and forgotten lockers. See our article on “Lost & Found Policies”.
~”My actions are my only true belongings” – Thich Nhat Hanh
A lot goes on at your facility every day. Some hours are busier than others but at the end of the day, some important closing tasks should be addressed. We want to address Money Handling. Do you have more than one person assigned to closing out at the end of the day? Bigger question, do you have your policies in writing and are those policies followed?
We asked our Networking Group how the money handling is processed at their facilities, or more to the point ~ who is handling the money at their facility. Here are the top three responses
- Manager(s) are the ONLY ones who touch the money and are allowed to z the till out and close out at the end of each day (shift).
- There is 1 continuous cash drawer throughout the day. Each new shift employee must count the money and balance the drawer (large bills are placed in the safe). 1 person will z out and close at the end of the day.
- The City Finance Manager is the ONLY one who touches the money and they clear it out each day.
However your facility decides to handle the money, we cannot recommend enough to have this policy in writing and to adhere to your policy. We all want to be trusting and we all want to believe we have the best employees.
February 9, 2021
We’ve all been finishing up laundry and realize there is one missing sock. Talk about frustrating. What I don’t understand is, how can you leave the gym and realize you lost your keys and not go back to find them?
Today’s topic is a hot one – do you have a Lost & Found Policy?
Short answer, if you don’t have a policy maybe now is the time to make one for your facility. We took the liberty of breaking down a memo and log from one of our clubs and generalized it for you to make it your own at your facility. Here is an example Lost & Found Policy and Item Log: Lost and Found Policy and Log.
Here is what our clubs said:
- Hygiene items not claimed are tossed at end of each day
- Clothing and general items not claimed usually end up getting donated
- One facility has a rummage sale each year and donates the money (LOVE this!)
- High Value items are logged, secured and kept indefinitely
I hope nobody loses their keys, wedding rings or minds! However, as George Carlin said, “If I ever lose my mind I hope some honest person will find it and take it to Lost and Found”.